We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. Authorization must be obtained prior to returning material. All items are subject to inspection to determine defect. Issues such as timers left out in freezing weather, soaker hose that is closed from no filter, or burst because of high pressure are not warrantied. Items must be returned from the place they we're purchased.